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Products -> Data Alarms

Data Alarms Component

Just as you would expect your hardware to generate alarms so too can your OSS. The alarm component is a good place to search for fraud in your call detail, track sales of a particular product, or monitor the general health of your data. Data Alarms allow you to configure any database query to execute at set intervals, and then evaluate for specific return values. If the alarm condition is met, TimelyBill®Data Alarms™ can generate a windows event, send an email and/or create a trouble ticket with settings specific to the alarm triggered.

  • Schedule queries as often as 1 minute to x months

  • Evaluate functions such as AVG, Count, Sum

  • Windows Event, Email or Trouble Ticket generation

  • Trouble Tickets can be configured to a Trouble Department, Category and Cause

  • Data Alarms can remain open, and appear on your snapshot until closed

  • Complete history of all Data Alarms triggered

Billing/CRM

Provisioning and Activation

Convergent
Product Catalog

Rating/Invoicing

Collections/
Dunning

Trouble Management

Customer Web Access

General Ledger

Data Alarms

Partner Mgmt./
Commissions

Task Scheduler

Work Order Management

 

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