Products -> Collections/Dunning

Collections/Dunning Component

As with the other components in the TimelyBill® suite,
TimelyBill®Collections™ can be used to perform all the steps necessary to manage your entire dunning and collections process. TimelyBill®Collections™ can be configured to generate emails, letters and even terminate services based on date and amount due thresholds.

• Thresholds based on days past due amount and days

• Create dunning letters with variables populated during run time

• Email to customer and/or collection managers

• Terminate customer services

• Export collection records to external collection agencies

• Update internal Negative File “bad debt” database

• Write off account, including appropriate ledger transactions

• Block collection accounts from adding new services