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Products -> Customer Web Access

Customer Web Access Component

The Web Access component gives you the ability to allow your customers online access to their invoice, payment and adjustment history along with the ability to accept payments order new services and perform other “self care”.

The web access component can even be configured to allow your customers to perform more advanced functions like modifying CLASS features.

  • Customer "self care"

  • Invoice, payment, and adjustment history

  • Real-time and historic call history

  • Call detail searching and export

  • EBP&P (Credit Card & ACH)

  • Customer self sales

Billing/CRM

Provisioning and Activation

Convergent
Product Catalog

Rating/Invoicing

Collections/
Dunning

Trouble Management

Customer Web Access

General Ledger

Data Alarms

Partner Mgmt./
Commissions

Task Scheduler

Work Order Management

 

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